We process your data confidentially and transparently. Here you will learn which data we collect, how we use it, and what rights you have.
The responsible party for data processing is Pencilbox Marketing Kreativagentur, Tamara-Pirker-Platz 927. For questions regarding data protection or to exercise your rights, please contact: info@pencilboxmarketing.com or by phone at 0678 0531644.
We collect personal data that you voluntarily provide to us via our contact form: name, email address, phone number, and your message. We use this data exclusively to process your inquiry and for further communication within the scope of our agency services. Additionally, we collect technical data such as IP address, browser type, and operating system to ensure the security and stability of our website.
Our website uses cookies that are necessary for operation (session cookies). With your consent, we also use analysis cookies to understand and improve the use of our site. This data is anonymized and not shared with third parties. You can revoke your consent at any time by adjusting the cookie settings in your browser.
Your data will only be disclosed to third parties if this is necessary to fulfill our contractual obligations (e.g., hosting provider, email dispatch) or if you have expressly consented. We rely on contractual agreements in accordance with Art. 28 GDPR to ensure the protection of your data. No transfer to third countries takes place.
We store your personal data only as long as it is necessary for the respective purpose or as required by statutory retention periods. After the purpose ceases to apply or the retention period expires, your data will be deleted. For inquiries via the contact form, the storage period is generally 12 months after the conclusion of communication.
You have the right to access, rectification, deletion, restriction of processing, data portability, and to object to the processing of your data. To exercise your rights, an informal notification to the contact details mentioned above is sufficient. You also have the right to lodge a complaint with the competent data protection authority.